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Cares Crisis Line 1-800-345-9049 (Voice)
Screening, Assessment, and Support Services (SASS) for Children and Adolescents
Screening, Assessment and Support Services (SASS), is a crisis mental health service program for children and adolescents, who are experiencing a psychiatric emergency. SASS agencies provide intensive mental health services for eligible children and youth who may need hospitalization, or community based mental health care. SASS services are available by calling the CARES line.
What Is CARES and When Should CARES Be Called?
CARES stands for Crisis and Referral Entry Services. CARES is a telephone response service that handles mental health crisis calls for children and youth in Illinois. A parent/guardian may check to see if their child can receive SASS services, by calling the CARES
Crisis Line:
1-800-345-9049 (Voice),
You should call CARES when a child is at risk to himself or others and any time you or others think a child is having a mental health crisis. If a child has mental health problems, but is NOT a risk to self or others and is not experiencing a crisis, contact your local community mental health services provider on the IDHS website or call our Child and Adolescent Client Assistance Line at:
312-793-1361, Monday-Friday, 8:30 a.m. - 4:30 p.m. (excluding Holidays).
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